New London Architecture

Mary Wallace

Retail and Consumer Behaviour SME

IBM

Mary Wallace Expert panel member
Mary’s remit goes beyond ‘Retail’ and encompasses any business seeking to create or transform the customer experience. Her client portfolio includes Nike; Harrods; Marks & Spencer; Mondelez; TUI; Barclays; RBS; Matalan; Home Bargains; Sainsburys; John Lewis; Waitrose; Cult Beauty.

Mary is also an industry leader at Hyper Island on the MA in Business Transformation (Manchester & London), is on the Revo conference committee and runs her own events brand for the innovation community in the North of England.

In addition, Mary is a Non Executive Director of 2 high street scale-up companies and is the creator of the ‘Homeground’ podcast, about UK high streets and towns. 

NLA Expert Panel member for the Retail & Hospitality programme #NLAHospitality

Latest contributions

Flexibility and partnerships on changing high streets

Retail & Hospitality

23 April 2021

Flexibility and partnerships on changing high streets

What does genuine flexibility mean when it comes to use classes, space, funding and leasing models? The NLA Expert Panel on Retail and Hospitality met up to discuss the meaning of flexibility for reta...

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Mary Wallace Expert panel member

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