New London Architecture

Beyond Tokenism in Accessible Design: Creating a genuinely inclusive active travel infrastructure and public realm

Tuesday 25 August 2026

Subscribe to NLA's newsletter
Gobi Ranganathan

Gobi Ranganathan

Principal Engineer
NRP (Norman Rourke Pryme)

Written by Gobi Ranganathan, Principal Engineer at NRP, a sponsor of NLA’s Health Creating Cities research, this article explores how active travel infrastructure and public spaces can become genuinely inclusive.

As an athlete, I particularly value the health benefits of active travel. For other disabled people too, being active has positive impacts on physical and mental well-being. But often, despite good intentions, London’s active travel routes and public spaces are not very accessible. 

While every city is different, we can learn a lot by observing what other places do. Rotterdam, for example, is one of my favourite destinations because it’s very accessible for a wheelchair user. That’s partly due to the flat terrain, but equally important are the wide footways, well-designed crossings and accessible trams. I can wheel around the city with relative ease ‒ with little or no pre-planning. If I need to jump on a tram, I can do that independently. And it feels good to be doing my bit for a cleaner environment too. 

In London, such a joined up, functional approach to accessible active and public transport is rare. Of course, the city’s hills and historic narrow streets create challenges. But many barriers to active travel for disabled people in London are the result of accessibility being treated as a bolt-on rather than an integral aspect of the design. 

The result? Dropped kerbs with too steep a gradient, or no dropped kerbs at all, resulting in long detours for wheelchair users. Public spaces that may be uncomfortable for neurodiverse people. Poorly laid out street furniture that creates inaccessible pinch points. Cycle routes that are not wide enough for adapted cycles. 

These are just some of the many ways in which the public realm can be inaccessible to disabled people. So how can we move beyond a tokenistic, fragmented approach to accessible design to create places that are genuinely inclusive in the way they function? 

There’s no simple formula, but real improvements can result from changing how we approach accessible design in five key ways. 
  1. Embracing accessibility and inclusivity from the outset of the design process rather than testing for it once the design is completed. 
  2. Consulting users early, ensuring their voices are heard and that designers properly understand their accessibility needs. 
  3. Considering sequences of movement and connectivity – getting to, as well as using, an active travel route ‒ and assessing the individual connecting elements of the journey. 
  4. Thinking about the users of a space in a more nuanced way. Pedestrians include ambulant disabled people using mobility aids. They may be blind or partially sighted. Cyclists include wheelchair users employing an adaptive cycle. Any pedestrian, wheeler or cyclist may have a non-visible disability. 
  5. Focusing on functionality. A blue badge bay without direct access to a footway may tick a box, but it’s impractical for wheelchair users. 

Sometimes site and project constraints will make it impossible to meet everyone’s needs. But planning and designing for accessibility in a holistic, joined-up and practical way should ensure everyone has genuine and attractive choices about how they travel and use the public realm. No-one should feel a sense of dread about what they may encounter. 

Subscribe to NLA's newsletter

Gobi Ranganathan

Gobi Ranganathan

Principal Engineer
NRP (Norman Rourke Pryme)


Education & Health

#NLAEducation #NLAHealth


Related

From a Personal Act of Joy to a National Movement

News

From a Personal Act of Joy to a National Movement

Lucy Musgrave OBE RDI shares how her leukaemia diagnosis inspired Cartwheel for a Cure, growing from a personal act of p...

The UK's School Ventilation Deficit Shows Why Retrofit Can No Longer Wait

News

The UK's School Ventilation Deficit Shows Why Retrofit Can No Longer Wait

Ian Palmer of Airflow explores the UK’s school ventilation deficit and why smart ventilation must be central to retrofit...

The Future of Learning Spaces

News

The Future of Learning Spaces

How can learning spaces evolve for the future? Samantha Cooke, Director at KPF, reflects on NLA's Education Expert Panel...

Stay in touch

Upgrade your plan

Choose the right membership for your business

Billing type:
All prices exclude VAT

Small Business Membership

Medium Business Membership

Large Business Membership

View options for Personal membership