David Taylor
And what do you mean by ‘progressive’? Could you break that down a bit for me?
Elliott Sparsis
Yeah. The world ,for us, is shifting in two directions. What we're seeing is large corporates looking to outsource certain elements of their business that they don't specialize in. Large meetings and events, their virtual platform, flex workspace, as an example. And we're also seeing a real shift to experience over cost. So, we built 50,000 square feet at 22 Bishopsgate, over two floors. We've got five large auditoriums within our space, the largest is 450 in theatre style, smallest 150 in theatre style. And no tenants within 22 Bishopsgate, now and there are 22 tenants over 1.2 million square feet, none of those tenants have built large auditoriums within their own footprint upstairs. So, they're coming to 22 Bishopsgate, they've taken slightly less, more efficient office space and they're now outsourcing their large meetings and events down into our footprint. So, all of a sudden, people concentrate on their core business; they don't need to employ AV production managers, service techs or run auditoriums in their own footprint, that they infrequently use, their technology goes out of date very quickly. They can actually build, as I said, slightly less space and outsource that large meetings inventory into our footprint. So that's the progressive nature of it.
David Taylor
Presumably then you are aiming at external companies too, not just ones inside the building?
Elliott Sparsis
Very much so. About 15% of our business comes internal; the remainder of our business comes external. So, 22 Bishopsgate is in the City of London; there are 6000 corporate clients within a three-minute walk of where we are; the large majority of those clients should be clients of ours. We're a Monday to Friday business, we know exactly who our clients are; we don't host weddings or social environments. We specifically host Monday to Friday corporate off site - those sorts of businesses
David Taylor
But you're open at the weekends aren't you, as well?
Elliott Sparsis
We open the space at the weekends, but 99% of all of our business comes Monday to Friday.
David Taylor
Yeah. And you say on your website rather boldly: 'London, this is the future of work'. Is that what you mean by that? Is that the trend that you're noticing: that companies are taking slightly less space and farming it out? Is that what you mean by that?
Elliott Sparsis
The shift post-COVID for us has been really exciting in terms of where business comes from. What I mean by that is, there's now a fragmented workforce. People are working from home way more than they were pre COVID, so there's a real pressure on large corporates to retain a company personality, a company ethos, if they've got this fragmented workforce. So what we're seeing, post-COVID, is a real change in how regular clients use our space. A few examples, clients pre-COVID would use us once or twice per year to host a large off-site. Now, post-COVID, those same clients are using us 6-12 times per year, because they want to bring their three, four, five hundred employees under one roof, physically to spend time together on a way more regular cadence post-COVID than they did pre-COVID. So that sort of shift in how corporates are using our space is really exciting for us.
David Taylor
Have you got any plans for any further sites in London? Or the UK, or indeed Europe?
Elliott Sparsis
Yeah, very much so. We are undersupplied of meeting space already in London. We pretty much sold our large room for the next three months. So, we know we need more inventory. The business plan is for another four locations in central London over the next two years. Flagship, best building, best part of town. We went to try to elevate the brand of the building in the same way that the building wants to elevate our brand. In 22 Bishopsgate, we're aligned with the customer experience coming into the building. They are the types of buildings that we're working hard to try and unlock.
David Taylor
Great, well, good luck with it all. It all sounds great. And I trust on this hottest day of the year that you've got full air-conditioning units and cooled spaces throughout all your premises. Is that right?
Elliott Sparsis
Absolutely! Very much so. Fresh air is something we take pretty seriously. We actually put a large investment in 22 Bishopsgate in a smart fresh air system where if we have a client that's got 400 people in our auditorium, when those 400 people move outside to the gallery space for their breakfast or their lunch or breakout sessions, the fresh air follows where those 400 people are. So, we're not cooling or heating rooms where there's nobody in at that specific time. Over the lifespan that we're in 22 Bishopsgate it should show huge cost savings for us, but also improve the physical experience our clients have in our space.
David Taylor
Brilliant. Well, good luck with it all and good luck with your expansion plans.
Elliott Sparsis
Thank you, David. It's appreciated.
David Taylor
Thanks very much. Bye.