New London Architecture

Technical Briefing: The attention economy & the future of footfall

Friday 24 April 2026

Josh McNorton

Senior Cultural Strategist
Hammerson

Caroline Hanson

Director of Communications
Culture Mile BID

Hannah Channing

Director
Coverdale Barclay

Raluca Racasan

Senior Account Manager

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Londoners are bombarded with more that 3,000 marketing messages per day. Over a quarter consume more than five hours of media daily. Meanwhile, roughly a third are going out (at night) less frequently.
In an age of the algorithm, hybrid working and shrinking attention spans, places are no longer necessarily competing with neighbouring places and destinations, they’re competing with Netflix, TikTok and the sofa.

This webinar explores:

  • Why footfall is no longer just a function of location and design

  • How repositioning must move from “destination branding” to attention strategy and hyper-local loyalty

  • The role of programming, partnerships and behaviour-led activation

  • What data tells us about attention, dwell time and repeat visitation


Josh McNorton

Senior Cultural Strategist
Hammerson

Caroline Hanson

Director of Communications
Culture Mile BID

Hannah Channing

Director
Coverdale Barclay

Raluca Racasan

Senior Account Manager


Technical

#NLATechnical

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